Zpley takes our responsibility to every user's privacy seriously. This privacy policy transparently explains how we collect, use, store, and protect your personal data throughout your use of the zpley platform.
All data transmitted between your device and zpley servers is protected by 256-bit SSL encryption — the same standard used by leading financial institutions and banks worldwide.
Zpley has never and will never sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent.
Every zpley user has the right to access, correct, download, and request deletion of their personal data at any time through their account settings.
Personal data is stored on servers protected with strict access controls, database-level encryption, and continuous security monitoring systems.
Zpley does not store your credit card numbers, PINs, or banking passwords. All sensitive payment information is handled directly by licensed payment processors.
In the event of any security incident involving your data, zpley is committed to notifying you within the timeframe required by applicable law.
This Privacy Policy applies to all users who access or use the zpley platform — including the zpley website, mobile app, all games, payment services, and any related services provided by zpley.
By registering or using any zpley service, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree, please stop using the zpley platform.
This policy should be read together with Terms and Conditions zpley, which forms part of the complete agreement between you and our platform.
Zpley only collects data necessary to provide you with a safe and quality service. The following are the categories of data we collect:
| Data Type | Purpose of Collection |
|---|---|
| Full name | Identity verification and payment processing |
| Date of birth | Age verification (21 years and above) |
| Email address | Account communications, notifications, and password recovery |
| Phone number | Two-factor authentication and customer support |
| KYC documents (MyKad) | Identity verification for withdrawal processing |
| Bank account information | Processing withdrawals to verified accounts |
Zpley uses your personal data for the following purposes:
Zpley does not sell or rent your personal data. However, in certain situations, we may share data with the following parties:
We share necessary data with service providers that support platform operations, including licensed payment processors, KYC service providers, cloud service providers, and game software vendors. All these providers are bound by strict data confidentiality agreements.
Zpley will disclose user data if required by law, court order, or direction from a lawful authority. In such situations, we will endeavor to notify you unless prohibited from doing so by law.
Data may be shared to protect the rights, property, or safety of zpley, its users, or the public — including information exchanges with other organisations for fraud prevention and cybersecurity purposes.
The zpley platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly.
You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of the zpley platform, including the login process and transaction security.
Zpley implements comprehensive technical and organizational security measures to protect your personal data from unauthorized access, loss, destruction, or accidental disclosure.
While we make every effort to protect your data, no security system is perfect. We encourage you to take your own precautions, such as using a strong and unique password for your zpley account.
Zpley retains your personal data for as long as necessary to fulfill the purpose of collection, or as required by applicable laws and regulations. Retention periods depend on the type of data:
You have the following rights regarding your personal data held by zpley. To exercise any of these rights, please contact the zpley customer support team.
The zpley platform is for individuals aged 21 and above only. zpley does not knowingly collect or process personal data of individuals under the age of 21.
If we become aware that personal data of an individual under 21 years of age has been collected without valid consent, we will take immediate steps to delete that data and terminate the relevant account. If you believe that someone under the age of 21 has been registered on our platform, please contact zpley support immediately.
Zpley reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, applicable legal requirements, or platform service improvements.
When significant changes are made, we will notify you through:
The "Updated" date at the top of this document will always reflect the latest version of the privacy policy. Continued use of the zpley platform after an amendment notice is considered acceptance of the updated policy.
If you have any questions, concerns, or wish to exercise your privacy rights, the zpley Data Protection team is here to help. You can reach us through:
For account security issues or if you suspect unauthorized access, please contact our customer support immediately via live chat for the fastest response.
Play with peace of mind knowing that your privacy and data security are our top priority. Register today and experience a platform built on a foundation of trust.